Johnston County, NC residents now have access to a new urgent online mental health care option

Willow Health, Osier Health P.C., Alliance Health and Johnston County are partnering to bring you access to immediate, high-quality urgent behavioral health care providers — 100% virtual.

escena de naturaleza con persona sentada en una colina

A New Mental Health Initiative in Johnston County

Willow Health is proud to partner with Alliance Health, Johnston County, and Osier Health, PC, to provide the community with access to providers for high-quality virtual behavioral health urgent care.

Through this partnership, anyone experiencing an urgent mental health need has access to immediate intensive support  — no referral needed, no waiting weeks or months, and no barriers to care.

We're actively working to expand our network across North Carolina to include a wider range of health insurance providers for people outside of Johnston County.

Is this urgent behavioral care support in North Carolina covered for me?

icono de marca de verificación
Services are covered for all Johnston County, North Carolina residents 18 and older. If you have insurance, we will bill your insurance provider.
icono de marca de verificación
No referral required to get started
icono de marca de verificación
100% virtual — all appointments are held over secure video from where you're most comfortable

Not a Johnston County resident? We're expanding across North Carolina. If you have an Alliance Tailored Plan, coverage is available outside of Johnston County.

Have questions about your specific coverage? Call (919) 504-6520 — our team can help you navigate the process.

escena de la naturaleza - hojas en un árbol

Evidenced-based care when you need it most — 100% virtual

Willow Health is a telehealth provider offering access to clinicians who can provide urgent, personalized behavioral health care filling critical gaps in support and offering a clear path toward recovery.

All care is delivered virtually through secure video appointments from where you feel safe and comfortable. Our program is designed to start treating patients quickly, so you're not left waiting when you need help most.

In North Carolina, providers are licensed through our partner Osier Health.

What we treat:

Not sure if Willow Health is the right fit? Reach out — our team will help you determine the safest next step.

How it works

Reach outGet started online in just a few clicks.
Get connected fastHave a virtual “walk-in” appointment today or schedule for a time that works for you.
Meet your care team virtuallyWork with mental health nurse practitioners, therapists, and peer support specialists tailored to your needs, all over secure video.
Begin your path forwardIndividual therapy, medication management, and group therapy all from home.

This is a virtual only service.

All appointments are held over a secure video conference. You'll need a computer, smartphone, or tablet with a camera and microphone, plus a reliable internet connection or data plan.

Clinic Hours: Weekdays, 11 AM – 7 PM ET

(Existing patients have access to a dedicated support line outside of clinic hours)

escena de naturaleza toma aérea de bosque

Access to urgent mental health care that works

13,000+

citas realizadas

90%

menos visitas a urgencias en los 90 días siguientes

83%

of patients with anxiety improved and remained stable

84%

of patients with depression improved and remained stable

94%

of patients would refer Willow Health to a loved one in need of support

Más información

Source: Willow Health patient visit data, and MarketScan Commercial Database.
Your care team may include psychiatric nurse practitioners, licensed therapists, and care managers— all working together on a plan personalized to you.

Bringing trusted care to North Carolinians

This program exists because of a shared commitment between Willow Health, Alliance Health, and Johnston County to close gaps in behavioral health access. Together we're making sure residents can get urgent, evidence-based mental health support without long waits or unexpected costs.

Preguntas frecuentes

Para obtener información más detallada o asistencia personalizada, no dude en ponerse en contacto con nosotros directamente: su camino hacia la comprensión y el acceso a una atención de salud conductual transformadora comienza con una conversación.

¿Cumplo los requisitos?

Johnston County residents 18 and older are eligible for fully covered behavioral health urgent care through this partnership. Willow Health supports a wide range of conditions, including bipolar disorder, major depressive disorder, generalized anxiety disorder, PTSD, and more.

How is care covered for Johnston County residents?

Through the partnership with Alliance Health and Johnston County, online behavioral health urgent care services are covered for Johnston County residents. This means you can access care regardless of your ability to pay, and Willow Health will bill your insurance or find other approaches to payment. If medication is prescribed, individuals are responsible for the cost of their prescriptions. However, our team can help connect patients with manufacturer assistance programs and other resources that may help cover out-of-pocket medication costs.

What if I don't live in Johnston County?

Willow Health is actively expanding across North Carolina to work with more insurance providers. Call us at (919) 504-6520 to learn about your options.

Is this in-person or virtual?

This service is 100% virtual through a secure video conference from your location in North Carolina.

What technology do I need?

All appointments are held over video conference. You'll need a computer, smartphone, or tablet with a camera and microphone, and a reliable internet connection.

What are your hours?

Willow Health's clinic is open Monday–Friday, 11:00 AM–7:00 PM ET. New patients can often be seen the same or next day after referral.

Who will I be working with?

Your care team may include psychiatric nurse practitioners, therapists, care managers, and certified peer support specialists, depending on your individual needs. All professional medical services are provided by licensed physicians and clinicians affiliated with Osier Health, an independently owned and operated professional practice.

We're here to support you

If you have questions about your coverage, need help navigating the process, or would like to learn more about our urgent behavioral health care services, please give our team a call at (919) 504-6520.

All professional medical services are provided by licensed physicians and clinicians affiliated with Osier Health, an independently owned and operated professional practice.